We don't have a published customer story yet.
What continuous monitoring is built to catch
A walkthrough of a realistic deliverability incident, and where in the process a scheduled scan would have surfaced it before a client did.
The setup
An agency running outbound for 30 clients across 80+ sending domains, managing deliverability the way most agencies do without dedicated infrastructure: a spreadsheet, a rotation of manual DNS checks when someone remembers, and finding out a domain is blacklisted when a client asks why replies stopped.
Where it breaks, without monitoring
A DMARC record silently reverts to p=none. A DNS provider migration, a template overwrite, it doesn't matter how. Nothing alerts anyone. SPF and DKIM failures stop being enforced. Four days later, an enterprise client asks why their sequence went quiet. The honest answer is “we didn't know either.”
Where a scheduled scan catches it
The same DMARC change, checked on a schedule instead of manually, surfaces in the workspace as a Needs attention the first time it's scanned after the change, typically within hours, not days. The finding is plain-language: DMARC has no enforcement policy, which means SPF and DKIM failures aren't being acted on. A proposed fix (restoring p=reject) is queued for review, not applied silently.
Why this matters for the buying decision
We're not going to publish a fake percentage improvement for a scenario nobody actually ran. What we can tell you honestly: this exact failure mode, a silent DNS revert with no alerting, is one of the specific things continuous monitoring exists to catch, and it's the same read-only check behind the free scan on this site. Run it on a client domain and see what it finds today.